Hi Sarah-Jane

I hope you are well.

Nicola and I wanted to send you a quick email to stay a massive thank you for all that you did for us leading up to and during our holiday. We both had one of the best holidays that we can remember and found it very depressing to leave after a wonderful 2 weeks.

The help you provided from the very first email (over 6 months ago) through what must have felt like a never ending stream of emails and questions ensured our minds were as relaxed as they could be when we landed in Borneo for the first time. Your continued dedication to ensuring that our trip went as smoothly as possible with the phone calls informing us of timings and arrangements was also a lovely touch and very welcome from us both.

We would also like you to thank all other people that we meet, and those we didn’t meet, who made our holiday so memorable. Our thanks go to the mini-bus drivers; the chefs of the meals whilst snorkelling, at Turtle Island and the Bilit Adventure Lodge; the cleaners who ensured the places we went were ready for us; the friendliness of the rangers who weren’t directly assigned to usl and of course to the guides we spent time with – Mell and the others whilst snorkelling, Francis during the National Park Trip, “Jack” out at Turtle Island and Connor at the Bilit Lodge.

All the guides made the trip even more memorable with their friendly, approachable nature, humour and of course very knowledgeable information that they informed to us during the trips.

The holiday was truly memorable, thank you once again, and if i hear of any friends of mine who are planning a trip to Borneo, I will be sure to provide DDB and your contact as an excellent company and contact to plan a trip with.

Anthony and Nicola