Hi Sarah,

Thank you for your message, please accept my apologies, I ran out of credit and couldn’t reply.

We all had a wonderful time on Mabul. The weather ended up being beautiful and we liked the Sipadan Mabul Resort. I will definitely visit Mabul again and next time I’ll make sure I have the time to stay longer and I’ll do some dives. I’ll also make sure I visit Lankayan.

Thank you so very much for the superb service you have provided to us in arranging our island trip. We greatly appreciate it.

Please forward this email to your supervisor or manager or better yet please forward me their email address and I will send an email directly to them. Or I can fill out a customer feedback form – whatever would be the best thing so I can confirm back to your superiors just how good you are! We have been in Malaysia for 6 weeks and have actually had most of our trip booked through a UK based company for over 2 years and, honestly, you have been the most helpful person we have dealt with by far.

Many thanks again for all of your assistance.

Kind regards,